Every Mahala portable sauna is shipped from our trusted UK fulfilment partner. Orders placed before 11:00 am are usually dispatched the same working day.
Collections take place Monday to Friday (excluding public holidays).
2–4 working days
Available across most mainland UK postcodes.
1–2 working days
Priority service for an additional charge.
5–12 working days
Available to selected countries on request.
Delivery times may vary depending on location, weather conditions and seasonal demand.
✓ Impact-resistant outer box for maximum protection in transit
✓ Heat-safe inner wrapping to protect key components
✓ Corner and edge padding for additional shock absorption
✓ Signature on delivery for extra security
We take every step to ensure your sauna arrives in safe, ready-to-use condition.
As soon as your order has been dispatched, you’ll receive an email with:
You can track your order at any time using the courier link provided.
If you’re ordering for an office, gym, hotel, wellness studio or event partner, we can support you with:
Faster processing for business and bulk orders.
Preferential rates on larger quantities.
Delivery coordinated around your schedule and venue access.
Rent, enjoy, and return — with full Mahala support throughout.
Mahala doesn’t just sell saunas — we also offer a flexible rental service for short-term and recurring needs.
Campaigns, brand activations, photo or video projects.
Short-term detox, recovery or personal wellness rituals.
Trial sauna experiences before long-term investment.
Office well-being days, workshops and team programmes.
At the start of your rental period we:
✓ Deliver the sauna to your location
✓ Complete a full professional setup
✓ Run a performance and safety check
✓ Walk you through essential usage and care
At the end of your rental, our team returns to safely collect the unit.
A refundable security deposit is required at the time of booking. Once the sauna has been collected and inspected, your deposit is returned in line with our rental terms.
Guidance on set-up, use and basic troubleshooting.
In the unlikely event of a functional issue, we’ll arrange a suitable solution in line with your agreement.
Access to our support team throughout your rental period.
